dhk71 Terms and Conditions

1 Introduction and Acceptance

These terms and conditions form a legally binding agreement between the dhk71 platform and its users. By accessing or registering on the dhk71 website, mobile version, or any related service, you are considered to have fully read, understood, and accepted these terms and conditions.

If you do not agree with any part of these terms and conditions, please refrain from using the dhk71 platform. dhk71 reserves the right to amend these terms and conditions at any time without prior notice. Amended terms will take effect from the date they are published on the website.

1.1 Nature of Service

dhk71 is an online gaming platform operated for entertainment purposes. The platform includes slots, live casino, sports betting, cricket, and other gaming services.

1.2 Age Restriction

All services of dhk71 are available only to persons aged 21 or above. No person under the age of 21 may create an account or use the platform. If this condition is violated, dhk71 reserves the right to close the account and confiscate any deposited funds.

2 Account Registration and Management

When opening an account at dhk71, you must provide accurate, complete, and up-to-date information. Providing false information constitutes a violation of the terms and conditions and may result in account closure.

2.1 One Account Policy

Each individual may open only one account. Creating multiple accounts is strictly prohibited. If dhk71 detects multiple accounts, all accounts will be closed and all balances and bonuses will be cancelled.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. If any unauthorized access to your account occurs, you must notify dhk71 support immediately. Access to the account must not be given to any third party.

2.3 Verification Process

dhk71 may request documents for identity verification at any time. Withdrawals may be suspended until verification is complete. If the required documents are not provided, the account may be temporarily suspended.

3 Deposit and Withdrawal Policy

dhk71 processes financial transactions through Bangladesh's main mobile banking services. All transactions are carried out through secure and encrypted channels.

3.1 Deposit Rules

• Minimum deposit amount: ৳200 (per method).
• Accepted methods: bKash, Nagad, Rocket, and bank transfer.
• Deposited funds are generally credited to the account instantly.
• The account used for deposits must be in the name of the registered user.

3.2 Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• The withdrawal process generally takes between 15 minutes and 2 hours to complete.
• Withdrawal requests will only be sent to the method registered on the account.
• Withdrawals may be suspended if bonus wagering requirements have not been met.
• If any suspicious activity is detected, a withdrawal may be held for review.

3.3 Transaction Limits

dhk71 reserves the right to set maximum transaction amounts within a given period for security purposes. These limits may vary by user and may be increased through verification.

4 Bonus and Promotion Terms

dhk71 regularly offers various bonuses and promotional offers. Each bonus has its own terms and conditions, which are stated in the offer description.

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳20,000. A specified minimum deposit is required to receive this bonus. To withdraw the bonus, a wagering requirement of 10 times (10x) the total (deposit + bonus) amount must be completed.

4.2 General Bonus Terms

• Each bonus offer may be used only once, unless otherwise stated.
• Bonuses apply only to bets placed on eligible games.
• Withdrawals cannot be made directly from the bonus balance — it becomes withdrawable only after wagering requirements are met.
• Wagering must be completed within the specified time limit from when the bonus is received.
• Multiple bonuses cannot be active at the same time, unless specifically permitted.

4.3 VIP Cashback

dhk71 has four VIP tiers: Bronze — up to 0.2% cashback per week; Silver — up to 0.4% cashback per week; Gold — up to 0.6% cashback per week; Platinum — up to 0.8% cashback per week. Details on the tier upgrade process and benefits can be found in the VIP section. Cashback is automatically added to the account at the end of each week.

4.4 Bonus Abuse

If bonus abuse, multi-accounting, or consortium betting is detected, dhk71 reserves the right to close the account, cancel bonuses, and confiscate any winnings.

5 Gaming Rules

All games on dhk71 are operated fairly and transparently. The games on the platform are developed by certified game providers and ensure fair play.

5.1 Conditions for Participation in Games

• All games must be played for entertainment purposes only and at your own risk.
• If the outcome of any bet is affected by a technical error, dhk71 reserves the right to void that bet.
• If any dispute arises regarding a game result, dhk71's decision will be considered final.

5.2 Sports Betting

When betting on cricket, football, kabaddi, and other sports, the specific rules of each market apply. If a match is cancelled or postponed, the outcome will be determined according to the rules of that betting market. Bets linked to match fixing or result manipulation will be voided.

5.3 Live Casino

When participating in live casino games, respectful conduct towards dealers and other players must be maintained. dhk71 reserves the right to restrict access to live games due to any inappropriate behaviour, including through the chat function.

6 Prohibited Activities

To ensure the proper operation of dhk71, the following activities are strictly prohibited:

• Money laundering or illegal financial activities.
• Playing games using bots, automated software, or artificial means.
• Exploiting technical errors or vulnerabilities in the platform.
• Using another person's account or betting on behalf of a third party.
• Copying or distributing platform information or content without permission.
• Harassing other users or misconduct towards platform staff.

If any of the above prohibited activities are proven, dhk71 reserves the right to immediately close the account, confiscate all balances, and take legal action if necessary.

7 Privacy and Data Protection

dhk71 gives the highest importance to protecting users' personal information. Full details of how your information is collected, stored, and used can be found in our privacy policy.

7.1 Data Collection

Information provided for registration and identity verification is stored securely. dhk71 uses SSL encryption technology to keep all data secure. Your information is not shared with third parties, except where legally required.

7.2 Cookies and Tracking

dhk71 uses cookies to improve the user experience. By using the platform, you are considered to have consented to the use of cookies.

8 Responsible Gaming

dhk71 takes responsible gaming very seriously. We believe gaming is an entertainment activity and should never be used as a source of income.

8.1 Ways to Keep Yourself Safe

• Set deposit and betting limits for yourself.
• Never bet beyond your budget.
• If you feel the need to take a break from gaming, contact support.
• Use the option to temporarily or permanently close your account if needed.

8.2 Self-Exclusion

If a user feels that gaming is becoming a problem for them, they can contact 24/7 live chat to request a temporary or permanent self-exclusion. dhk71 takes this request seriously and acts promptly.

For more information, read our Responsible Gaming page.

9 Dispute Resolution

In the event of any dispute or complaint, please contact the dhk71 support team first. We aim to resolve all complaints fairly and within a reasonable time.

9.1 How to Submit a Complaint

• Contact us directly via 24/7 live chat.
• Send a detailed complaint by email: [email protected]
• Include the date, time, transaction ID, and full details in your complaint.

9.2 Resolution Process

After receiving a complaint, dhk71 begins an investigation and provides a resolution as quickly as possible. More complex matters may take additional time to resolve, but the user will always be kept informed of progress.

10 Disclaimer and Limitations

The dhk71 platform is provided on an "as is" basis. We cannot guarantee uninterrupted service and temporary disruptions may occur due to technical issues, maintenance, or external factors.

10.1 Disclaimer

To the maximum extent permitted by law, dhk71 is not liable for any direct or indirect loss arising from use of the platform. Gaming based on the user's own decisions and its outcomes are entirely the user's own responsibility.

10.2 Service Changes

dhk71 reserves the right to add, modify, or discontinue any game, market, bonus, or service at any time. These changes may take effect without prior notice.

11 Copyright and Intellectual Property

All content on the dhk71 platform — logos, designs, text, graphics, software, and other elements — is protected by dhk71's copyright. Copying, distributing, or using these elements for commercial purposes without prior written permission is prohibited.

12 Changes to Terms and Termination

dhk71 reserves the right to modify these terms and conditions at any time. The revised terms will take effect from the date they are published on the website. Continued use of the platform will be considered acceptance of the new terms and conditions.

12.1 Account Termination

A user may request closure of their account at any time through support. dhk71 reserves the right to close an account without prior notice in the event of a breach of terms. Upon account closure, all valid balances will be returned in due course, provided there are no outstanding claims.

12.2 Contact

If you have any questions about these terms and conditions, please contact us:

• 24/7 Live Chat: available directly on the platform.
• Email: [email protected]